{"id":647,"date":"2025-09-01T23:58:59","date_gmt":"2025-09-01T16:58:59","guid":{"rendered":"https:\/\/hcxcoaching.com\/?post_type=bookcase&p=647"},"modified":"2025-09-01T23:58:59","modified_gmt":"2025-09-01T16:58:59","slug":"developing-coaching-skills-dietmar-sternad","status":"publish","type":"bookcase","link":"https:\/\/hcxcoaching.com\/?bookcase=developing-coaching-skills-dietmar-sternad&lang=vi","title":{"rendered":"DEVELOPING COACHING SKILLS – DIETMAR STERNAD"},"content":{"rendered":"

B\u00e0i vi\u1ebft gi\u1edbi thi\u1ec7u v\u1ec1 cu\u1ed1n s\u00e1ch Developing Coaching Skills c\u1ee7a t\u00e1c gi\u1ea3 Dietmar Sternad<\/em><\/p>\n

Developing Coaching Skills \u2013 Cu\u1ed1n s\u00e1ch n\u1ec1n t\u1ea3ng cho First-line Managers<\/h1>\n

1. \u00dd ngh\u0129a c\u1ee7a Coaching skills \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u2013 \u0111\u1eb7c bi\u1ec7t l\u00e0 First-line Manager (FLM)<\/strong><\/h2>\n

Trong b\u1ed1i c\u1ea3nh ng\u00e0nh D\u01b0\u1ee3c, n\u01a1i \u0111\u1ed9i ng\u0169 Tr\u00ecnh d\u01b0\u1ee3c vi\u00ean (TDV) l\u00e0 l\u1ef1c l\u01b0\u1ee3ng ch\u00ednh ti\u1ebfp x\u00fac v\u00e0 t\u1ea1o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u00e1c s\u0129, kh\u00e1ch h\u00e0ng tr\u1ecdng t\u00e2m \u2013 th\u00ec vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp nh\u01b0 FLM kh\u00f4ng ch\u1ec9 l\u00e0 gi\u00e1m s\u00e1t m\u00e0 c\u00f2n l\u00e0 hu\u1ea5n luy\u1ec7n.<\/p>\n

Coaching kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng, m\u00e0 l\u00e0 m\u1ed9t t\u01b0 duy v\u00e0 c\u00f4ng c\u1ee5 l\u00e3nh \u0111\u1ea1o hi\u1ec7n \u0111\u1ea1i,<\/strong> gi\u00fap FLM:<\/p>\n

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  • \u0110\u1ed3ng h\u00e0nh c\u00f9ng TDV ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n, k\u1ef9 n\u0103ng giao ti\u1ebfp \u2013 thuy\u1ebft ph\u1ee5c \u2013 x\u1eed l\u00fd ph\u1ea3n h\u1ed3i.<\/li>\n
  • X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 v\u1eefng m\u1ea1nh d\u1ef1a tr\u00ean s\u1ef1 tin t\u01b0\u1edfng v\u00e0 h\u1ecdc h\u1ecfi ch\u1ee7 \u0111\u1ed9ng.<\/strong><\/li>\n
  • T\u1ea1o m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, n\u01a1i nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ed9ng l\u1ef1c ph\u00e1t tri\u1ec3n, g\u1eafn b\u00f3 v\u00e0 \u0111\u00f3ng g\u00f3p hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p.<\/li>\n<\/ul>\n

    2. \u0110\u00e1nh gi\u00e1 chuy\u00ean m\u00f4n t\u1eeb HCX Coaching \u2013 \u0110\u01a1n v\u1ecb \u0111\u00e0o t\u1ea1o chuy\u00ean v\u1ec1 k\u1ef9 n\u0103ng Qu\u1ea3n l\u00fd cho \u0111\u1ed9i ng\u0169 kinh doanh trong ng\u00e0nh D\u01b0\u1ee3c<\/h2>\n

    T\u1ea1i HCX Coaching<\/strong>, ch\u00fang t\u00f4i \u0111\u00e3 tri\u1ec3n khai th\u00e0nh c\u00f4ng ch\u01b0\u01a1ng tr\u00ecnh \u201cCoaching for Sales Excellence\u201d<\/em> cho c\u00e1c c\u00f4ng ty D\u01b0\u1ee3c MNC, n\u01a1i FLM l\u00e0 l\u1ef1c l\u01b0\u1ee3ng n\u00f2ng c\u1ed1t t\u1ea1o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn k\u1ebft qu\u1ea3 b\u00e1n h\u00e0ng. D\u01b0\u1edbi g\u00f3c \u0111\u1ed9 chuy\u00ean m\u00f4n, ch\u00fang t\u00f4i \u0111\u00e1nh gi\u00e1 cu\u1ed1n Developing Coaching Skills<\/em> c\u00f3 3 gi\u00e1 tr\u1ecb thi\u1ebft th\u1ef1c<\/strong>:<\/p>\n

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    1. Kh\u1ea3 n\u0103ng \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf cao:<\/strong> C\u00e1c framework \u0111\u01a1n gi\u1ea3n, \u00edt b\u01b0\u1edbc nh\u01b0 : qui tr\u00ecnh \u0111\u1ed1i tho\u1ea1i hu\u1ea5n luy\u1ec7n CLEAR, m\u00f4 h\u00ecnh \u0111\u1eb7t c\u00e2u h\u1ecfi TED ( Tell me \u2013 Explain- Describe) , m\u00f4 h\u00ecnh x\u1eed l\u00fd c\u1ea3m x\u00fac AAA ( Accept \u2013 Allow \u2013 Ask) \u0111\u1ec3 cho ph\u1ea3n h\u1ed3i an to\u00e0n v\u00e0 hi\u1ec7u qu\u1ea3. C\u00e1c k\u1ef9 n\u0103ng nh\u01b0 \u0111\u1eb7t c\u00e2u h\u1ecfi, l\u1eafng nghe, ph\u1ea3n h\u1ed3i, t\u00f3m t\u1eaft\u2026 \u0111\u1ec1u \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y r\u00f5 r\u00e0ng, d\u1ec5 hi\u1ec3u d\u1ec5 nh\u1edb d\u1ea1ng s\u01a1 \u0111\u1ed3 Mindmap, k\u00e8m v\u00ed d\u1ee5 gi\u00fap FLM c\u00f3 th\u1ec3 h\u1ecdc v\u00e0 \u00e1p d\u1ee5ng ngay trong t\u01b0\u01a1ng t\u00e1c h\u00e0ng ng\u00e0y v\u1edbi TDV.<\/li>\n
    2. T\u01b0 duy Hu\u1ea5n luy\u1ec7n \u2013 Coaching mindset:<\/strong> Cu\u1ed1n s\u00e1ch nh\u1ea5n m\u1ea1nh v\u00e0o vi\u1ec7c h\u00ecnh th\u00e0nh tr\u1ea1ng th\u00e1i nh\u1eadn th\u1ee9c t\u00edch c\u1ef1c, h\u01b0\u1edbng v\u1ec1 t\u01b0\u01a1ng lai v\u00e0 gi\u1ea3i ph\u00e1p \u2013 \u0111i\u1ec1u r\u1ea5t c\u1ea7n thi\u1ebft v\u1edbi qu\u1ea3n l\u00fd trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng d\u01b0\u1ee3c nhi\u1ec1u c\u1ea1nh tranh v\u00e0 thay \u0111\u1ed5i nhanh.<\/li>\n
    3. T\u00e0i li\u1ec7u n\u1ec1n t\u1ea3ng chu\u1ea9n qu\u1ed1c t\u1ebf:<\/strong> L\u00e0 m\u1ed9t c\u1ea9m nang \u201centry-level\u201d ch\u1ea5t l\u01b0\u1ee3ng, gi\u00fap \u0111\u1ed3ng b\u1ed9 h\u00f3a t\u01b0 duy hu\u1ea5n luy\u1ec7n trong t\u1ed5 ch\u1ee9c, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi doanh nghi\u1ec7p h\u01b0\u1edbng t\u1edbi x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c n\u1ed9i b\u1ed9.<\/li>\n<\/ol>\n

      T\u1ed5ng k\u1ebft<\/h2>\n

      Cu\u1ed1n s\u00e1ch Developing Coaching Skills<\/em> c\u1ee7a Dietmar Sternad l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u tinh g\u1ecdn, th\u1ef1c t\u1ebf, v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd tuy\u1ebfn \u0111\u1ea7u trong ng\u00e0nh D\u01b0\u1ee3c, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng ai \u0111ang x\u00e2y d\u1ef1ng k\u1ef9 n\u0103ng coaching \u0111\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 b\u1ec1n v\u1eefng.<\/p>\n

      N\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t District Sales Manager, Area Sales Manager, hay RSM<\/strong>, th\u00ec cu\u1ed1n s\u00e1ch n\u00e0y l\u00e0 m\u1ed9t b\u01b0\u1edbc kh\u1edfi \u0111\u1ea7u v\u1eefng ch\u1eafc \u0111\u1ec3 h\u00ecnh th\u00e0nh t\u01b0 duy coaching hi\u1ec7n \u0111\u1ea1i<\/strong> \u2013 \u0111\u00f3ng vai tr\u00f2 n\u1ec1n t\u1ea3ng cho h\u00e0nh tr\u00ecnh \u201cL\u00e3nh \u0111\u1ea1o b\u1eb1ng hu\u1ea5n luy\u1ec7n\u201d trong doanh nghi\u1ec7p.<\/p>\n","protected":false},"excerpt":{"rendered":"

      B\u00e0i vi\u1ebft gi\u1edbi thi\u1ec7u v\u1ec1 cu\u1ed1n s\u00e1ch Developing Coaching Skills c\u1ee7a t\u00e1c gi\u1ea3 Dietmar Sternad Developing Coaching Skills \u2013 Cu\u1ed1n s\u00e1ch n\u1ec1n t\u1ea3ng cho First-line Managers 1. \u00dd ngh\u0129a c\u1ee7a Coaching skills \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u2013 \u0111\u1eb7c bi\u1ec7t l\u00e0 First-line Manager (FLM) Trong b\u1ed1i c\u1ea3nh ng\u00e0nh D\u01b0\u1ee3c, n\u01a1i \u0111\u1ed9i ng\u0169 Tr\u00ecnh d\u01b0\u1ee3c vi\u00ean […]<\/p>\n","protected":false},"featured_media":649,"template":"","class_list":["post-647","bookcase","type-bookcase","status-publish","has-post-thumbnail","hentry","bookcase_cat-ky-nang-vi"],"_links":{"self":[{"href":"https:\/\/hcxcoaching.com\/index.php?rest_route=\/wp\/v2\/bookcase\/647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hcxcoaching.com\/index.php?rest_route=\/wp\/v2\/bookcase"}],"about":[{"href":"https:\/\/hcxcoaching.com\/index.php?rest_route=\/wp\/v2\/types\/bookcase"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hcxcoaching.com\/index.php?rest_route=\/wp\/v2\/media\/649"}],"wp:attachment":[{"href":"https:\/\/hcxcoaching.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}