About

Our Company

Accelerate Commercial Capability in Healthcare Industry

We are HCX Coaching, a leading provider of training, coaching, and consulting services to assist organizations in healthcare in achieving commercial excellence in terms of people capability development.

Our team of experienced professionals works with both local and international companies to build customized training systems that help them improve their commercial performance and achieve long-term success.

Welcome Message

Master Coach

& Co-Founder

Our Key Trainers

Our seasoned trainers with vast healthcare industry expertise, medical backgrounds, and extensive training experience across multiple healthcare firms. They drive commercial excellence by enhancing people capabilities, empowering our clients to accelerate their professional growth and success."

Our Vision

Our vision is to be the premier provider of coaching, consulting, and training services for organizations in healthcare looking to thrive in their commercial capability.

Our mission is to assist our clients in increasing their commercial effectiveness and attaining long-term success by offering specialized solutions to accelerate commercial capability, a critical factor to succeed in healthcare as well as other industries. 

01

Excellence

We are committed to delivering high-quality services that help our clients achieve their goals and drive long-term success.

02

Integrity

We conduct ourselves with the highest level of honesty, ethics, and professionalism in everything we do.

Our Core Values

We do and reflect our commitment to delivering high-quality services that help our clients succeed.

03

Collaboration

We work closely with our clients to understand their unique needs and challenges, and we collaborate with them to develop customized solutions that help them succeed.

04

Innovation

We are dedicated to staying at the forefront and continuously innovating our services to meet the evolving needs of our clients.

Our

Target Clients

Organizations in healthcare looking to thrive in their commercial capability.

Our services are designed for companies of all sizes and types, including pharmaceuticals, medical devices, cosmetics, consumer health, healthcare services.

Our target clients are organizations looking to achieve commercial capability excellence and drive sustainable performance and success. Whether you're a local startup or an international corporation, our customized solutions can assist you in enhancing your business performance and achieving your goals.

Our clients appreciate our expertise and our dedication to delivering high-quality services that drive measurable results.

Our 6D Approach

Discover

01

Always start with Business Objective

Describe what the participant will do differently

Agree on Definition of success

Design

02

Include all four phases of learing process

Plan & manage learning transfer process

Redifine finish line as on-the-job results

Deliver

03

Content relevance and utility are clear

Provide enough time for practice

Use methods that make learning memorable

Drive

04

Recognize a transfer as critical part of the process

Engage participant's managers

Put in place system of accountability

Deploy

05

Provide job aid & performance support

Make them an integral part of the plan

Ensure availability of feedback and coaching

06

Document

Measure what matters to sponsors

Use insight to drive continuous improvement

Market the results to stakeholders

Your Partner for Achieving Commercial Capabilities Excellence

Why Choose Us

• Experienced professionals: Our team of experienced professionals has over two decade of experience helping companies in healthcare achieve commercial excellence.
• Customized solutions: We collaborate closely with our clients to provide specialized solutions that are suited to their particular demands, goals, and challenges..
  
• Results-driven approach: Our results-oriented approach is intended to assist our clients in achieving measurable improvements in areas such as sales performance, customer satisfaction, and employee engagement.
• Expertise: Our expertise in the industry of healthcare and beyond together with our understanding of market trends as well as challenges make us a trusted partner for companies looking to achieve long-term success.

Our Clients

Our Projects

With Healthcare Clients

Best of Our Service

COMPREHENSIVE SERVICES TO HELP YOU SUCCEED

01

COMPETENCY ASSESSMENT

A competency assessment service evaluates individuals' skills, aiding talent identification, career development, and organizational decision-making by aligning skills with job requirements

02

CONSULTING

Our consulting services provide strategic guidance and actionable recommendations, helping you identify areas for improvement and develop effective strategies for success.

03

TRAINING

Our training programs are designed to assist your team to level-up the skills and knowledge needed to succeed in the competitive healthcare sectors.

04

COACHING

Our experienced coaches assist your team on needed support and guidance, helping you improving both individual and team performance.

Our Special Package

EMPOWERING YOUR IN-HOUSE EXPERTS FOR LONG-TERM SUCCESS

05

EXPERT EXCHANGE

We offer a special service in which we design and modify training courses to meet the specific requirements of the Sales Representatives, Managers, and Leaders in your company. Then, for cost optimization and repeatable use, we transfer the training materials and provide trainer the trainers to your managers. This service enables our clients to receive a training program that is customized to their unique needs and will ultimately the return of the investment.

Our Special Service

OUR COMMERCIAL CAPABILITY DEVELOPMENT PROGRAM FOR PHARMA, MD & CH COMPANIES

HCX LEADERSHIP

The focus is on developing the skills and mindset required for effective leadership in the healthcare organizations, including strategic thinking, decision-making, communication and team management

HCX SALES MANAGEMENT

We help sales managers develop their managerial abilities so they can successfully lead their team and spur company growth. Best practices for coaching, inspiring, and rewarding a sales staff will be covered, as well as how to analyze and improve sales performance data so that data-driven decisions can be made.

We provide the training materials and TTT for sales managers as part of a specific package so they can serve as internal trainers for specialized in-house training.

HCX SALES EXECUTION

We offer training courses designed to equip medical representatives and sales staff with essential skills and knowledge. Helping them effectively communicate the value of products & services, foster customer relationships,

and boost sales closure rates.

OUR COMMERCIAL CAPABILITY DEVELOPMENT PROGRAM FOR HEALTHCARE SERVICE PROVIDERS

HCX LEADERSHIP

The focus is on developing the skills and mindset required for effective leadership in the healthcare organizations, including strategic thinking, decision-making, communication and team management

HCX CUSTOMER SERVICE

Help front desk, doctor, nurse and customer service teams in hospitals to enhance their customer-facing skills and mindset. Enable consistent delivery of exceptional customer service, exceeding client expectations and fostering long-term customer loyalty. This focus on providing an outstanding customer experience also contributes to strengthening the hospital's reputation.

HCX SALES EXECUTION

Help enhance consulting skills and excellent execution in hospitals for effective patient engagement for B2C Sales team. Assist B2B sales teams in mastering versatile selling skills applicable in diverse sales situations, identifying customer needs, establish rapport, handle objections, and close deals efficiently, while also gaining insights into customers' operations and expectations